Common questions.

Question: What to begin with? How to use hosting services?
Question: Is there a censorship on allocating information?
Question: How does a technical support work?

Q: Um: I need hosting. What should I start with?
A: Take the following steps:

  1. Choose the necessary package plan on the site www.hqhost.net
  2. Click "Order".
  3. Fill out the registration form (especially fields with *). The email with login and password to the control panel will be sent to your e-mail address specified during registration.
  4. Activate your account in the control panel. You have to prepay for hosting services for a month, or for a year if you choose the Home or Proxy plans.
  5. Place the site content on one of our servers. You have to add the name of the site to the list of your sites hosted under your account in "Hosting" - "Sites" then connect to the server via FTP (access information can be found in "Hosting" - "FTP/SHELL") upload the content of the site to the server. The name of the site should be a registered domain name. If you don't have one, you may register a domain name in "Domain Names" of the web hosting control panel.
  6. To make your site accessible around the globe, specify our name servers at your domain registrar: ns0.hqhost.net, ns1.hqhost.net.This is called Domain Parking hosting. For registered at our company domains it can be done here "Domain Names" Domains registered with our company can be done in the Domain Names section of the control panel. Change name servers at the registrar of this domain for the domain registered elsewhere.
  7. To set up email boxes and their email addresses you may here "Hosting" - "Email".

Q: Is there censorship on website content?
A: Any material that, in our judgment, is obscene or threatening is prohibited and will be removed with or without notice. We also take a zero tolerance stance against spam. You can find more details about this in our AUP.

Q: How does HQHost.net technical support work?
A: Our highly trained IT technicians work 24/7. You may contact us via e-mail and ICQ. All technical issues are resolved immediately.

FAQ.